Shipping and Handling
All orders are shipped by the best available method. Most orders are shipped within 2 business days and the customer can expect to receive the order within 7-10 business days depending on location. Seasonal items may also take longer due to high demand. Refusal to accept a delivery, for whatever reason, will result in a charge to the customer's account for both arrival and return costs (plus any storage charges), pending resolution. The customer or a designated person (eg. neighbor) may be responsible for signing for items as necessary.
Simply look for the logo to enjoy free shipping on selected items throughout the store. If qualifying products in your cart total more than $199, standard shipping is free**.
**The Free Shipping promotion does not include Liftgate or any additional shipping surcharges. Heaters and heat pumps shipping to AZ or CA may not qualify for free shipping.